How long does it take to activate my hosting account?
If you pay via UPI or Credit Card, your account is usually activated instantly. If you pay via Bank Transfer, it may take up to 2 hours for us to verify the payment and activate your account. You will receive an email with your cPanel login details as soon as it is active.
Can I upgrade my hosting plan later?
Yes, you can upgrade your plan at any time from your Client Dashboard. Go to "My Services", click on "Manage", and you will see an "Upgrade" button. You will only pay the prorated difference for the remaining billing period.
Do you offer free SSL certificates?
Absolutely! We provide free AutoSSL (Let's Encrypt) certificates for all domains hosted on our servers. This ensures your website has the padlock icon and is secure for your visitors.
How do I transfer my website from another host?
We offer free website migration. Simply open a support ticket after purchasing your hosting plan, provide us with your old hosting cPanel credentials, and our team will migrate your files, databases, and emails for you within 24 hours.
What is your uptime guarantee?
We offer a 99.9% uptime guarantee. Our servers are monitored 24/7 by our technical team. In the rare event of scheduled maintenance, we always notify clients in advance.
Do you provide WHMCS or billing software?
If you are a reseller or on a VPS plan, you can install WHMCS or other billing software using our 1-click Softaculous installer. Please note that you will need to purchase a WHMCS license separately.
